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Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.


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    Professional Development, Webinars
    HR in the New Normal Webinar November 24, 2020 | By: Charles Huffstetler Today and in the future, HR, as well as the entire organization, faces multiple challenges and opportunities essential to meet the “New Normal.” In this webinar, Charles Huffstetler teaches the course and reviews how [...]
  • Financial Management, Webinars OPEX 360: Considerations for Management, Operations and Tenant Care Webinar November 24, 2020 | By: Marc Fischer and Pat Freeman Even as the 2020 budget season wraps up, there is the old saying: “It is always budget season.” For 2020 and 2021, this saying is especially true as asset and property managers deal with the unique challenges to buil [...]
  • Tenant Experience Virtual Tenant Holiday Experiences  November 23, 2020 | By: Molly Looman As the holidays descend in this unprecedented year, it is no secret that they will look a little different. Many commercial real estate professionals are faced with choices concerning holiday decorations, tenant engageme [...]
  • Design & Construction How to Build Trust as a New Presence in a Community November 19, 2020 | By: Todd Mitchell When a new development is being constructed, there can often be feelings of uncertainty in the community. In this video, the Director of Property Management for Bridge Commercial Real Estate Todd Mitchell talks about the [...]
  • Financial Management The Mathematical Crystal Ball: Lifecycle Costing November 16, 2020 | By: Molly Looman Life cycle costing is the process of estimating how much money will be spent on a building or asset over the course of its useful life or the terms of ownership. Determining this amount can be a part of due diligence or [...]
  • Safety & Security How Security Can Best Work with a Property Team November 11, 2020 | By: Paula Petakos Communicating with a security team is an imperative part of the property management process. During the night, the security team can be the first to spot potential issues and alert you. During the day, they manage the in [...]
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    Leadership, Webinars
    Leading Through Change Webinar November 9, 2020 | By: Molly Looman Sponsored by Full Circle Restoration. Over the past 20 years of constant disruption, we’ve found a formula for leading others through change based on organizational analysis, constant communication of the “why”, ma [...]
  • Tenant Experience The Mental Amenity: Wellness November 9, 2020 | By: Molly Looman No matter where the tenant or customer is working these days, well-being and mental health is something that affects them. Wellness-based amenities have been increasing in popularity and offer several avenues for re-inve [...]
  • Books / Blogs Tour the New CRE Insight Journal Platform November 5, 2020 | By: Jacob WIlder Our new platform combines the written content of O+M Insights and the engaging video content of CRE Leader into one convenient website: CRE Insight Journal. This website will include recorded webinars, our new Marketplac [...]
  • Design & Construction The Importance of Studying Submarkets – Todd Mitchell November 4, 2020 | By: Molly Looman When moving into a new market, doing research on the neighborhood and area around it can be one thing that sets your team apart. In this video, Director of Property Management for Bridge Commercial Real Estate Todd Mitch [...]
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    CRE Insight 365, Tenant Experience
    How Landscaping Can Create a Sense of Place November 4, 2020 | By: Molly Looman People generally spend a minimum 40 hours a week in their office. Many professionals spend more time in their office than they do in their living rooms in their homes. Many properties are beginning to make their properti [...]
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    CRE Insight 365, Soft Skills/Interpersonal, Technology
    Tech Tools for Productivity November 3, 2020 | By: Jacob Wilder, CAE You need dashboards that can help you arrange and prioritize the huge array of data you are faced with daily to remain productive. There is big data, but its useless if you can’t use it. Let’s consider three importa [...]
  • Healthy Buildings Creepy Crawlers: Pest Control and CRE November 2, 2020 | By: Molly Looman From a one-off appearance to an infestation, finding pests and insects in a commercial property can spell out big problems down the line. The situation can vary based on locations, type of property, and tenants, but it a [...]
  • Preparedness Property Management Nightmares- Michelle Dixon October 28, 2020 | By: Molly Looman When the security team calls in the middle of the night, you know you are in for something interesting. In this video, Michelle Dixon with Banyan Street Capital explains her "property management nightmare" just in time f [...]
  • Operations & Maintenance Back to Basics: Breaking Down Commercial Lease Types October 26, 2020 | By: Molly Looman For veterans of the property management profession, the distinction between different types of commercial leases is easy, but it can be confusing for people just entering the industry. While each lease is specific to the [...]
  • Tenant Experience Three Topics Essential to the Tenant Satisfaction Survey October 19, 2020 | By: Molly Looman Tenant satisfaction surveys are an essential tool for property managers looking to improve their properties. Surveys can reveal gaps in the tenant experience, unknown maintenance challenges, or areas of opportunity. The [...]
  • COVID-19, Webinars BOMA International’s Response to COVID-19 October 14, 2020 | By: John Bryant In this webinar, BOMA International's John Bryant reviews BOMA International's effort to support and protect members and the real estate industry during the COVID-19 pandemic. John reviews helpful resources, the work of [...]
  • Leadership Being a Leader in a Time of Change – Amanda Madrid October 14, 2020 | By: Amanda Madrid Being a leader during this time has been anything but textbook. In this video, Amanda Madrid with Cushman & Wakefield discusses adaptability and a learning mindset when it comes to leadership and team dynamics. She s [...]
  • Technology Bleeding Edge Tech: Virtual Reality and Commercial Real Estate October 12, 2020 | By: Molly Looman Augmented and virtual reality have been taking the tech world by storm offering new options to explore and see a space. Recently, there has been talk about how this new technology could impact the world of commercial rea [...]
  • Operations & Maintenance, Roofing Three Reasons to Prioritize Your Property’s Exterior September 30, 2020 | By: Molly Looman The exterior and interior of a building can sometimes be thought of as two separate spaces. Exterior maintenance is often deferred for more immediate, tenant-facing interior projects. However, the exterior and interior a [...]