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Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
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Leadership, Soft Skills/Interpersonal
Active Listening and Inclusion
It takes an engaged leader to make who they're speaking with feel like the only person in the room. In this video, Marcy Moneypenny, a principal and managing director with Avison Young, explains how active listening help [...]
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Leadership, Soft Skills/Interpersonal
Active Listening in a Digital Environment
Sponsored by Life on Earth. When working face-to-face with team members, it can be easier to stay engaged and practice active listening. However, in the digital environment it is easy to self-isolate and disengage. In th [...]
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Leadership, Soft Skills/Interpersonal
Potential Roadblocks to Active Listening
Active listening can be a great asset to any leader when trying to form meaningful relationships with their team. in this video, Marcy Moneypenny with Avison Young explains some of the roadblocks to look out for that may [...]
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Leadership, Soft Skills/Interpersonal
Six Key Values that Building Engineers Bring to the Management Team
The building engineer-property manager relationship is essential to running a high-performing property. In this video, Anita Scarborough with Lincoln Property Company breaks down the six values that a building engineer b [...]
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Leadership, Soft Skills/Interpersonal
Active Listening as a Leadership Competency
Being a great leader means not just providing listening opportunities, but turning them into action. In this video, Marcy Moneypenny with Avison Young discusses what active listening means to her and how she incorporates [...]
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member Content
Become a 365 member today. CRE Insight 365, Leadership, Soft Skills/Interpersonal
Sustainability Strategy and Competitive Advantage Through Workforce Coaching Investments
We used to talk about generational chasms, immigration policy, and a qualified workforce as our primary issues in human resources. That migrated to not enough Gen X to fill the vacancies left by Boomers and our need to d [...]
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member Content
Become a 365 member today. CRE Insight 365, Leadership, Soft Skills/Interpersonal
The Global Mindset and CRE: Home and Abroad
Globalization is not new. Countries and cultures have been connected for decades and the increased capabilities of technology have made those bonds more accessible and stronger. A global mindset for a commercial real est [...]
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Leadership, Soft Skills/Interpersonal
Why Corporate Culture Matters
Over the past year and a half, teams have been working to find connectivity in a distanced world. In this video, Joe Markling with USAA Real Estate Company expresses the importance of company culture and why leaders need [...]
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Soft Skills/Interpersonal
Effective Communication and Customer Service
Effective communication is not simply information being conveyed from one person or party to another. That is simply just communication. Effective communication is the conveyance of information from a person or party to [...]
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Leadership, Soft Skills/Interpersonal
Steps to Acclimating within a New Market
Moving into a new submarket as a property manager is like moving your home to a new neighborhood. In this video, Todd Mitchell with Bridge Commercial Real Estate discusses his tips for acclimating to a new submarket. He [...]
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COVID-19, Leadership, Soft Skills/Interpersonal, Wellbeing
Ten Tips for Managing Staff and Well-being during a Challenging Time
While times are not as unpredictable as they were a year ago, most industries are still in the process of a large transition. Leaders need to be equipped to guide their teams through changes and a possible return to a ne [...]
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Soft Skills/Interpersonal, Workforce Development
Retaining Top Talent When their Next Career Move isn’t Available with Your Company
Retaining top talent is a task many leaders face and requires expert communications skills and long-term planning. In a situation where the talent's next move isn't available within your company, this can lead to frustra [...]
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member Content
Become a 365 member today. 2021 BOMA SRC, CRE Insight 365, Diversity, Equity and Inclusion, Soft Skills/Interpersonal, Workforce Development
Ensuring CRE Operational Consistency Through Succession Planning and Knowledge Transfer
In order for an organization to have longevity and operational success, it must invest in knowledge transfer and succession planning. In this educational session recorded at the 2021 BOMA Southern Region Conference prese [...]
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member Content
Become a 365 member today. 2021 BOMA SRC, CRE Insight 365, Professional Development, Soft Skills/Interpersonal
Why Global Competencies are Vital for Southeast CRE Professionals
No matter where your office is located, thinking globally can have a positive effect on any property professionals’ way of working. In this video produced for the 2021 BOMA Southern Region Conference, Charles Huffstetl [...]
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member Content
Become a 365 member today. 2021 BOMA SRC, CRE Insight 365, Soft Skills/Interpersonal, Technology
Cultural Competencies in a Digital World
International business has certainly looked different over the past year. In this video produced for the 2021 BOMA Southern Region Conference presented by Roof Partners, Roy Abernathy, executive vice president of consult [...]
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COVID-19, Soft Skills/Interpersonal
Looking Out for Colleagues and Team Care
Whether a team is continuing remotely or they have begun to re-utilize office space,there are several challenges involved with making sure a team is staying productive and positive during a time of change. Uncertainty is [...]
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member Content
Become a 365 member today. CRE Insight 365, Soft Skills/Interpersonal
Request for Proposal (RFP) Best Practices
Creating a solid RFP does not happen overnight. Quite a bit of work goes into the RFP creation process before pen ever meets paper. While it may appear obvious, the process of defining, fully understanding the problem or [...]
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Soft Skills/Interpersonal
The Importance of Email Etiquette
Email Etiquette is a key concept for the success of any business or business professional. It can make a major difference in how others perceive you, or your business. Successful individuals, groups, or companies will in [...]
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Soft Skills/Interpersonal
Unread: Tips for Better Email Management
The email inbox can feel like a time management vortex. Replying to one email can turn into hours of composing, scheduling, replying, and reviewing. Many professionals feel that working through their inbox can prevent th [...]
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member Content
Become a 365 member today. CRE Insight 365, Soft Skills/Interpersonal, Technology
Tech Tools for Productivity
The dashboard in your vehicle tells you how much fuelhas been consumed, what drive gear the car is in, the speed of the vehicle, engine revolutions per minute, oil consumption, engine heat and the distance traveled among [...]
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