Operations & MaintenanceDon’t Cool off on Commercial HVAC MaintenanceAugust 31, 2020 | By: Molly Looman Most property managers and maintenance professionals are no stranger to the panicked call of a tenant with a malfunctioning Heating, Ventilation, and air conditioning (HVAC) system. Preventative maintenance on an HVAC sy [...]
Healthy Buildings, Safety & SecuritySecurity Changes Due to COVID-19August 28, 2020 | By: Molly Looman Security has always been a vital part of the ecosystem of a building. Centered around safety and hospitality, security is responsible for guarding a property and ensuring tenant comfort.However, when COVID-19 meant m [...]
AdvocacyThe First Steps of Advocacy-Craig BenedettoJuly 29, 2020 | By: Craig BenedettoEven when you have decided to make advocacy a priority in your professional life, it can be difficult to know where to start. Principal with California Strategies Craig Benedetto describes how to begin [...]
Tenant ExperienceThe Customer Experience Punch List – Phil MobleyJuly 15, 2020 | By: Phil Mobley Creating a positive customer experience begins long before the tenant walks through the door. Phil Mobley, a principal with Koine Communications, explains what he thinks professionals should consider when crafting a cust [...]
Environmental SustainabilityRain, Rain, Stay Here: Commercial Rainwater HarvestingJuly 13, 2020 | By: Molly Looman Sometimes, a property team must seek out sustainability initiatives or energy-saving solutions. Sometimes, they fall right from the sky. Rainwater harvesting is a valuable and cost-effective sustainability strategy [...]
Healthy Buildings, Professional DevelopmentThe Value of BOMA During COVID-19July 8, 2020 | By: Molly Looman Sponsored by Gray Contracting, Mayberry Electric, Parker Young Construction, SOLID Surface Care, and Mid America Specialty Services. BOMA International’s 2020-2021 Chair and Chief Elected Officer Shelby Christensen sha [...]