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- Tenant Experience
The Data Behind Tenant Satisfaction Scores Tenant satisfaction surveys are common in commercial property management, but many teams could benefit from learning how to use them well. Research published in 2024 by the MIT Center for Real Estate examined 104,586 sur [...] - Healthy Buildings
Legionella Prevention: What Property Teams Need to Know About Water Safety in Commercial Buildings Legionella prevention in commercial buildings is no longer a niche concern; it sits squarely at the intersection of tenant health, ESG (Environmental, Social, and Governance), and risk management for property teams in 20 [...] -
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Tailoring Wellness Amenities to Your Building & Tenants Wellness real estate has shifted from a differentiator to an expectation. The Global Wellness Institute reports the sector reached $584 billion worldwide in 2024, growing about 20% each year over five years. For commerci [...] - Indoor Air Quality
Indoor Air Quality: Problems You Can’t See but Can’t Afford to Ignore Indoor air quality (IAQ) plays a decisive role in occupant health, building performance, and long-term asset value. Many building owners and managers assume indoor environments are naturally safer than outdoor conditions [...] - Cybersecurity
Cybersecurity Risks in Smart Buildings Property managers have always been accountable for keeping buildings running and occupants safe. In buildings with smart systems, that responsibility now includes technology most property teams were never trained to mana [...] - Professional Development
Bridging the Experience Gap The commercial real estate industry is at a turning point. As technology advances and the market changes quickly, professionals must stay relevant in an AI-focused world while also building the experience that has always [...] - Risk Management
Winter Risk Mitigation Winter weather presents commercial real estate owners and managers with interconnected risks extending far beyond inconvenience. Property damage, liability exposure, business interruption, and escalating insurance costs [...] -
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Activating Space: How Pop-Ups and Community Events Enhance Tenant and Visitor Experience At The Krog Atlanta, we see successful commercial real estate as something to be experienced, not just occupied. As a multi-building, mixed-use asset along the Atlanta Beltline, our success is shaped by how people move t [...] - Operations & Maintenance
Winter Maintenance: Preventing Costly Cold-Weather Failures Winter preparation for commercial properties represents one of the most critical responsibilities facing property managers, yet it remains among the most frequently neglected until problems emerge. The cost of rea [...] - Healthy Buildings
Winter Pest Management As temperatures drop and daylight hours shorten, commercial property managers face a surge in pest pressure that many fail to anticipate. While summer typically receives the most attention in pest control planning, winte [...] - Design & Construction, Healthy Buildings
Invisible Danger, Real Risk: Maintaining Asbestos Compliance In CRE Are you putting your property at risk? Managing, owning or maintaining commercial real estate (CRE) means facing a hidden threat you can’t afford to overlook: asbestos.Whether you’re planning renovations, dealing [...] - Operations & Maintenance
Winter HVAC Optimization HVAC optimization involves improving heating, ventilation, and air conditioning systems to enhance energy efficiency, maintain comfort, and reduce operational costs. Achieving optimization requires proactive maintenance, [...] - Books / Blogs
Top 10 Articles of 2025 CRE Insight Journal is an essential resource for real estate professionals, with a growing catalog of articles, videos, webinars, publications, and other resources. And with CRE Insight 365, members gain access to CRE I [...] - Safety & Security
From Response to Resilience: Building a Culture of Safety Across Your Portfolio When safety fails, it’s rarely due to indifference. More often, it’s because no one knows exactly where safety lives.Is it buried in a binder? Posted on a wall? Hidden in a vendor contract from three years ago?
[...] - Tenant Experience
Planning for Tenant Events If you’ve been in commercial real estate (CRE) for more than a minute, you know the typical tenant event playbook: ice cream social in the lobby, maybe a summer BBQ in the courtyard, a few seasonal decorations. Those e [...] -
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Parking Is No Longer Passive Infrastructure Parking in commercial real estate used to be seen as just a fixed part of a building that helped with leasing but wasn’t a focus for strategy. That’s changing. Owners and operators now treat parking as a business lin [...] - Environmental Sustainability
Winter Energy Efficiency: ASHRAE-Based Strategies for Commercial Building Performance As winter temperatures drop, commercial building owners and operators face rising energy costs and performance challenges. Heating demands, occupant comfort, and indoor air quality all converge to create a delicate balan [...] - Design & Construction
The Hidden Value of Off-Season Landscape Management Some people might think that once winter hits, landscaping companies can just shut down and wait for spring. But this couldn’t be further from the truth.Protecting a commercial property’s landscape during the win [...] - Design & Construction
Office-to-Residential Conversions In New York City: Is it Worth it? 5 Times Square, a prototypical New York City high-rise office building, is undergoing a transformation. Constructed in 2002 to serve as Ernst & Young’s headquarters, the 38-story tower has suffered from a high vaca [...] - Tenant Experience
A Strategic Guide to Enhancing Your Tenant Care Program in Commercial Real Estate In commercial real estate, tenant satisfaction isn’t just a value-add—it’s a necessity. Whether you manage an office tower, retail center, or mixed-use development, your ability to retain tenants directly impacts y [...]
