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- Tenant Experience
Metrics of Tenant and Community Engagement For years, commercial real estate measured success with the numbers that appeared first on the page: occupancy, collections and net operating income. Those measures still matter, but they do not tell a property team whet [...] - Cybersecurity
Cybersecurity for Connected Buildings: Protecting What You’ve Built Picture a modern commercial high-rise: floors of glass and steel where every system—from HVAC and lighting to elevators and access control—operates in seamless coordination. Sensors anticipate occupancy patterns, alg [...] - Design & Construction
EV Charging Infrastructure: Getting Ahead of Tenant Demand The New Baseline
EV charging stations in commercial parking decks were once a novelty and often promoted as unique amenities. Today, they are standard. CBRE reports that about 70% of the top U.S. office buildings now of [...] - Operations & Maintenance
Managing Your Team During Major Upgrades: A Property Manager’s Guide Managing a team during major upgrades or redevelopment in a commercial real estate (CRE) environment can be a daunting task, but it does not have to be. Transparent communication is one of the most important tasks a prop [...] - Operations & Maintenance
The Data Science of Shopping: Why Properties Must Connect with their Most Productive Shoppers Mixed-use development is nothing new, but over the next several years, a handful of these high-stakes properties will emerge as clear winners. The post-COVID demand for custom, personalized experiences means that owners, [...] -
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Become a 365 member today. Additional Insights, CRE Insight 365
The CRE Building of 2035: What the Data Tells Us About the Next Decade The commercial real estate industry has a habit of treating the “building of the future” as something just out of reach, shaped by technologies and expectations that haven’t fully arrived yet. That framing is no lo [...] - Design & Construction
Five Ways to Design for the Unknown The workplace is changing faster than most floor plans can keep up. Here is how to stop designing for yesterday. Two forces are permanently reshaping what organizations need from their office space, and both are a [...] - Cybersecurity
Cybersecurity in Hybrid and Remote Work The way we work has changed. Hybrid and remote models are no longer temporary responses to a crisis—they’re a permanent part of the workplace landscape. This shift has transformed not just company operations, but how [...] - Technology
CRE’s Future: The Dynamic Duo of Human Insight and Digital Might “The more things change, the more they stay the same.” No matter our walk of life or the number of trips we have made around the sun, that phrase has been used in some capacity. While often used tongue-in-cheek, [...] - Risk Management
Vendor Vetting and Safety: What to Ask Before Signing a Contract You wouldn’t hand over your building keys without a badge check. So why hand over your liability to a vendor you barely know?In commercial real estate, third-party vendors are essential — but they’re also one o [...] -
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Become a 365 member today. CRE Insight 365, Safety & Security
The Human Element: Tenant Engagement in Emergency Preparedness Pop quiz – It is a typical Wednesday afternoon in your building. Suddenly, your fire alarm unexpectedly activates. How confident are you that your engineers and security team will know what to do and how to do it? [...] - Environmental Sustainability
Resource Management: Advancing Efficiency, Reducing Costs, and Long-Term Value Resource management in commercial real estate has become a key priority for building owners and operators as escalating utility costs, investor pressures, and evolving tenant demands reshape property operations. What was [...] - Operations & Maintenance
Lights, Camera, Action: How Film Production Intersects with Commercial Real Estate Atlanta has become one of the nation’s most active film and television production markets. What began as a competitive alternative to traditional production hubs has evolved into a mature ecosystem supported by state i [...] -
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Become a 365 member today. CRE Insight 365, Tenant Experience
The Impact of Launching a Customer Advisory Board Building and maintaining strong tenant relationships is essential to competing in today’s commercial real estate market. A well-structured community engagement strategy drives higher occupancy, improves retention, and [...] - Tenant Experience
Top Community Engagement Strategies for Commercial Property Teams Commercial property teams face a changed market where tenant expectations go beyond space and lease terms. Research from the MIT Center for Real Estate shows that for every one-point increase in tenant satisfaction score [...] - Wellbeing
Building a Culture of Wellbeing in 2026 As we enter a new year, property management teams face a critical challenge that extends far beyond maintaining buildings and serving tenants. The mental health and wellbeing of the people who keep properties running smo [...] - Tenant Experience
The Data Behind Tenant Satisfaction Scores Tenant satisfaction surveys are common in commercial property management, but many teams could benefit from learning how to use them well. Research published in 2024 by the MIT Center for Real Estate examined 104,586 sur [...] - Healthy Buildings
Legionella Prevention: What Property Teams Need to Know About Water Safety in Commercial Buildings Legionella prevention in commercial buildings is no longer a niche concern; it sits squarely at the intersection of tenant health, ESG (Environmental, Social, and Governance), and risk management for property teams in 20 [...] -
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Become a 365 member today. CRE Insight 365, Tenant Experience
Tailoring Wellness Amenities to Your Building & Tenants Wellness real estate has shifted from a differentiator to an expectation. The Global Wellness Institute reports the sector reached $584 billion worldwide in 2024, growing about 20% each year over five years. For commerci [...] - Indoor Air Quality
Indoor Air Quality: Problems You Can’t See but Can’t Afford to Ignore Indoor air quality (IAQ) plays a decisive role in occupant health, building performance, and long-term asset value. Many building owners and managers assume indoor environments are naturally safer than outdoor conditions [...]
