Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
- Design & Construction, Healthy Buildings, Tenant Experience Feng Shui and Collaborative Workspaces April 25, 2022 | By: Tracy Miller, FSIA The ancient Chinese art and science of feng shui has a lot to offer modern workplace design. Whether it’s increasing retention rates, offering attractive and functional spaces that employees enjoy, or simply keeping up [...]
- Tenant Experience Prioritizing Code Compliance for Your Properties March 2, 2022 | By: Michael Knox, SMA, SMT, LEED GA, BOMI-HP Michael Knox, SMA, SMT, LEED GA, BOMI-HP has always thought that compliance with codes is one of the most important aspects of property management and building operations. In this video, Michael emphasizes the necessity [...]
- Tenant Experience Excellence in Tenant Care: 100 City View February 24, 2022 | By: CRE Insight Journal 100 City View , managed by Granite Properties, received the 2021 Excellence in Tenant Care Award from CRE Insight Journal. The award recognizes a building for excellence in tenant care, including health and wellbeing, co [...]
- Environmental Sustainability, Tenant Experience Case Study: ESG as a Tenant Amenity February 10, 2022 | By: Devin Simon Environmental, Social and Governance (ESG) is becoming a core consideration for many property professionals and their buildings. In this video, property manager Devin Simon with Zeller explains how her property [...]
- Technology, Tenant Experience Using Technology to Enhance Tenant Care February 2, 2022 | By: Tashe Woods Have you ever considered a mobile app to better serve your property's tenants? See how one company's solution to tenant care and communications is changing the paradigm for tenant relations in the commercial real estate [...]
- Technology, Tenant Experience Technology’s Role in Building Community November 29, 2021 | By: Alec Burchett Having a sense of community in the commercial real estate industry is something that many consider to be a crucial aspect of the profession. Cynthia Mills with The Leaders Haven, who is an expert on interpersonal skills, [...]
- Tenant Experience Integrating Security Personnel into Your Property’s Operations and Customer Service November 1, 2021 | By: Owen Kavanagh Security personnel are the frontline to any incursion into the building, as well as the first person many tenants see as they enter. They are integral to the running of a building and help in more ways than simply securi [...]
- Books / Blogs, Tenant Experience The Tenant Experience Guide September 29, 2021 | By: CRE Insight Journal The tenant experience has always been at the center of commercial real estate and property management. Over the past few years, the tenant experience has changed. From incorporating more live-work-play amenities to the e [...]
-
member Content
Become a 365 member today. CRE Insight 365, Tenant Experience, Webinars The Multiverse of Work Webinar August 26, 2021 | By: Phil Mobley Sponsored by Full Circle Restoration, A Cotton Company, Gray Contracting, Everclear Enterprises, Mayberry Electric, Parker Young Construction, A RESCON Company & SOLID Surface Care. In this webinar, Mobley tackles th [...] - Healthy Buildings, Tenant Experience Understanding Tenant Apprehension in the Return to Office August 25, 2021 | By: Kinsey Hinkson, RPA, BOMI-HP Some tenants are ready to return while others may have a few apprehensions about the building, their office and their coworkers. In this video, Kinsey Hinkson with Granite Properties discusses how to be compass [...]
- Healthy Buildings, Tenant Experience Tools for Making Tenants Feel Safe and Welcome August 4, 2021 | By: Kinsey Hinkson, RPA, BOMI-HP Sponsored by Imperial Dade. As tenants return to their buildings and new information regarding COVID-19 continues to be researched, it is important for property professionals to be the first line of information concernin [...]
- Soft Skills/Interpersonal, Tenant Experience How Getting Away from the Desk Helps Property Managers July 28, 2021 | By: Joe Markling Sponsored by Imperial Dade. To know your tenants needs and personalities, property managers need to be able to meet them. In this video, Joe Markling with USAA Real Estate talks about how essential it is for property man [...]
- Leadership, Tenant Experience Why Defining a Building’s Personality is Key to Property Management June 30, 2021 | By: Joe Markling At the end of the day, properties and their culture are defined by the tenants inside. In this video, Joe Markling with USAA Real Estate discusses the importance of knowing a property beyond the numbers. He talks about t [...]
- Healthy Buildings, Tenant Experience Office Space Use Post-Covid, an Interview with Laurie Harper June 28, 2021 | By: Owen Kavanagh Laurie Harper is the director of operations for Atlanta for Cousins Properties. She is responsible for the property operations of 7 million square feet of Atlanta real estate. CRE Insight Journal reached out to her on of [...]
-
member Content
Become a 365 member today. 2021 BOMA SRC, CRE Insight 365, Healthy Buildings, Tenant Experience COVID-19 Impact on Tenant Experience and Decision-Drivers April 15, 2021 | By: James Moore and Kevin Hudak This educational session was recorded at the 2021 BOMA Southern Region Conference presented by Roof Partners. How can we best serve our customers? This session explores the latest insights related to understanding the te [...] - Healthy Buildings, Sponsored Content, Tenant Experience The Future of Touch-Free Washrooms February 19, 2021 | By: Rubbermaid Commercial Products Sponsored Content from Rubbermaid Commercial Products. Many property professionals and tenants are wondering about what increased building utilization looks like in the coming months. In this video, Dusty Muck with Rubbe [...]
- Healthy Buildings, Tenant Experience Communications Tactics for Tenant Relations in a Time of Uncertainty February 10, 2021 | By: Marc Fischer The COVID-19 pandemic has left different tenants in vastly different situations. For some property managers, this may create a difficult road forward. In this video, commercial real estate consultant and "Head Honcho" of [...]
- Healthy Buildings, Tenant Experience Nationwide COVID-19 Commercial Real Estate Impact Study January 22, 2021 | By: Brightline Strategies
Click Here to download the presentation
The research commissioned by BOMA International, conducted among more than 3,000 office space decision-makers and influencers, provides learnings and guidance on back to work [...]
- Healthy Buildings, Tenant Experience, Webinars COVID-19 Impact: Tenant Research Results Webinar January 22, 2021 | By: Brightline Strategies This presentation and Q&A regarding the findings from a recent national survey commissioned by BOMA International and executed by Brightline Strategies. The research, conducted among more than 3,000 office space deci [...]
- Financial Management, Tenant Experience Tenant Communication, the Lease, and 2021 January 20, 2021 | By: Marc Fischer The next year is going to include new conversations with tenants surrounding the lease and operating expenses. In this video, Marc Fischer gives his advice on how to prepare for those conversations and what the best step [...]