Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
Healthy Buildings, Sponsored Content, Tenant ExperienceThe Future of Touch-Free WashroomsFebruary 19, 2021 | By: Rubbermaid Commercial Products Sponsored Content from Rubbermaid Commercial Products. Many property professionals and tenants are wondering about what increased building utilization looks like in the coming months. In this video, Dusty Muck with Rubbe [...]
Healthy Buildings, Tenant ExperienceNationwide COVID-19 Commercial Real Estate Impact StudyJanuary 22, 2021 | By: Brightline Strategies
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The research commissioned by BOMA International, conducted among more than 3,000 office space decision-makers and influencers, provides learnings and guidance on back to work [...]
Healthy Buildings, Tenant Experience, WebinarsCOVID-19 Impact: Tenant Research Results WebinarJanuary 22, 2021 | By: Brightline Strategies This presentation and Q&A regarding the findings from a recent national survey commissioned by BOMA International and executed by Brightline Strategies. The research, conducted among more than 3,000 office space deci [...]
Financial Management, Tenant ExperienceTenant Communication, the Lease, and 2021January 20, 2021 | By: Marc Fischer The next year is going to include new conversations with tenants surrounding the lease and operating expenses. In this video, Marc Fischer gives his advice on how to prepare for those conversations and what the best step [...]
Tenant ExperienceVirtual Tenant Holiday Experiences November 23, 2020 | By: Molly Looman As the holidays descend in this unprecedented year, it is no secret that they will look a little different. Many commercial real estate professionals are faced with choices concerning holiday decorations, tenant engageme [...]
Tenant ExperienceThe Mental Amenity: WellnessNovember 9, 2020 | By: Molly Looman No matter where the tenant or customer is working these days, well-being and mental health is something that affects them. Wellness-based amenities have been increasing in popularity and offer several avenues for re-inve [...]
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Become a 365 member today.CRE Insight 365, Tenant Experience How Landscaping Can Create a Sense of PlaceNovember 4, 2020 | By: Molly Looman People generally spend a minimum 40 hours a week in their office. Many professionals spend more time in their office than they do in their living rooms in their homes. Many properties are beginning to make their properti [...]
Tenant ExperienceThree Topics Essential to the Tenant Satisfaction SurveyOctober 19, 2020 | By: Molly Looman Tenant satisfaction surveys are an essential tool for property managers looking to improve their properties. Surveys can reveal gaps in the tenant experience, unknown maintenance challenges, or areas of opportunity. The [...]
Technology, Tenant ExperienceTechnology and the Tenant Experience – Phil MobleySeptember 16, 2020 | By: Phil Mobley There are many considerations when integrating technology into the customer experience. Phil Mobley, a principal with Koine Communications, wants property management teams to take a step back and look at the whole pictur [...]
Tenant ExperienceThe Customer Experience Punch List – Phil MobleyJuly 15, 2020 | By: Phil Mobley Creating a positive customer experience begins long before the tenant walks through the door. Phil Mobley, a principal with Koine Communications, explains what he thinks professionals should consider when crafting a cust [...]
Tenant ExperienceDelivering Unique Tenant Experiences: Dog Adoption EventSeptember 11, 2019 | By: Molly Looman In today’s market, buildings must be more than where tenants clock in and clock out. Property management teams are beginning to broaden their offerings and amenities to make their spaces a place where tenants enjoy bei [...]
Tenant ExperienceUnique Tenant Events – Linda BeauchampSeptember 9, 2019 | By: Linda Beauchamp Linda Beauchamp shares how leaders must consider new and unique ways of addressing tenants wants and needs. What environment and experiences can a property and its management team create that will attract and retain sati [...]