Why Defining a Building’s Personality is Key to Property Management

Leadership, Tenant Experience

June 30, 2021 | By: Joe Markling

At the end of the day, properties and their culture are defined by the tenants inside. In this video, Joe Markling with USAA Real Estate discusses the importance of knowing a property beyond the numbers. He talks about the importance of knowing your building’s culture and what property managers can do to guide the building’s personality from the landscaping to tenant relations. Markling wants property managers to reconnect with the human side of property management and embrace what makes their property unique.

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