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Become a 365 member today.CRE Insight 365, Soft Skills/Interpersonal, Tenant Experience The Business of Tenant SatisfactionOctober 29, 2018 | By: Marie Worsham Just like retaining employees, it is generally more cost effective for a property to retain tenants than it is to acquire new ones. The reasons for this are myriad. There are leasing fees, legal fees, space planning fees [...]