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Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
- Professional Development, Soft Skills/Interpersonal
Effective Communication and Customer Service Effective communication is not simply information being conveyed from one person or party to another. That is simply just communication. Effective communication is the conveyance of information from a person or party to [...] - Leadership, Professional Development, Workforce Development
The Skill to Look for in Your Next Hire Knowing what to hire for goes far beyond the job description you are looking to fill. In this video, Charles Huffstetler Founder and CEO of Performance Data Systems describes the skill he believes people should be lookin [...] - Tenant Experience
Three Topics Essential to the Tenant Satisfaction Survey Tenant satisfaction surveys are an essential tool for property managers looking to improve their properties. Surveys can reveal gaps in the tenant experience, unknown maintenance challenges, or areas of opportunity. The [...] - COVID-19, Leadership
Leadership Lessons from COVID-19 – Matt Tenney Sponsored by SOLID Surface Care. In this video, mindfulness expert and published author Matt Tenney presents the challenges and opportunities available to leaders and their teams in response to COVID-19. Two concepts tha [...] - Soft Skills/Interpersonal
Communications: Building Engineers to Property Managers In order to troubleshoot efficiently, one must know how to communicate priorities to all involved. In emergency situations, property managers and building engineers can find themselves speaking different languages.
T [...] - Soft Skills/Interpersonal, Workforce Development
5 Categories That Will Define the Next Generation Engineer Cerebral
The engineering role in CRE is changing vastly. An engineer must sharpen his mental abilities as much as his mechanical abilities. In the age of increased reporting and liability, the engineer must be a [...]
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