Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
Tenant ExperienceThree Topics Essential to the Tenant Satisfaction SurveyOctober 19, 2020 | By: Molly Looman
Tenant satisfaction surveys are an essential tool for property managers looking to improve their properties. Surveys can reveal gaps in the tenant experience, unknown maintenance challenges, or areas of opportunity. The [...]
COVID-19, LeadershipLeadership Lessons from COVID-19 – Matt TenneyMay 14, 2020 | By: Matt Tenney
Sponsored by SOLID Surface Care. In this video, mindfulness expert and published author Matt Tenney presents the challenges and opportunities available to leaders and their teams in response to COVID-19. Two concepts tha [...]
Soft Skills/InterpersonalCommunications: Building Engineers to Property ManagersNovember 20, 2019 | By: Molly Looman
In order to troubleshoot efficiently, one must know how to communicate priorities to all involved. In emergency situations, property managers and building engineers can find themselves speaking different languages.
T [...]