Chris Rotolo discusses the qualities that are essential for today’s property managers. While a solid financial background is key, you also have to have the right personality. Success in the real estate industry is keeping tenants happy. Accomplishing this objective requires the property manager to handle multiple competing priorities. In handling tenant requests and fixing tenant issues, the property manager must be a creative problem solver.
“Tenants can hear a smile over the phone.” – Chris Rotolo
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