Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
- Operations & Maintenance Odd Hours: Building Operations Outside of the 8 to 5 December 9, 2021 | By: Alec Burchett At the end of the business day around 5:00 P.M., everyone is usually on their way out the door. Buildings clear out and shut down for the evening awaiting the opportunity to come back to life when tenants next return. Ho [...]
- Soft Skills/Interpersonal, Tenant Experience How Getting Away from the Desk Helps Property Managers July 28, 2021 | By: Joe Markling Sponsored by Imperial Dade. To know your tenants needs and personalities, property managers need to be able to meet them. In this video, Joe Markling with USAA Real Estate talks about how essential it is for property man [...]
- Environmental Sustainability, Industrial Real Estate Attainable Sustainability Initiatives for Industrial July 8, 2021 | By: Luci Smith, BOMA Fellow, RPA, FMA Creating sustainability initiatives on an industrial property is about relationship building with your tenant. in this video, Luci Smith with Link Logistics discusses different attainable and foundational ways her teams [...]
- Healthy Buildings, Tenant Experience Nationwide COVID-19 Commercial Real Estate Impact Study January 22, 2021 | By: Brightline Strategies
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The research commissioned by BOMA International, conducted among more than 3,000 office space decision-makers and influencers, provides learnings and guidance on back to work [...]
- Financial Management, Tenant Experience Tenant Communication, the Lease, and 2021 January 20, 2021 | By: Marc Fischer The next year is going to include new conversations with tenants surrounding the lease and operating expenses. In this video, Marc Fischer gives his advice on how to prepare for those conversations and what the best step [...]
- Tenant Experience Three Topics Essential to the Tenant Satisfaction Survey October 19, 2020 | By: Molly Looman Tenant satisfaction surveys are an essential tool for property managers looking to improve their properties. Surveys can reveal gaps in the tenant experience, unknown maintenance challenges, or areas of opportunity. The [...]