Sponsored by Mid America Specialty Services. While effective leadership in a crisis may seem different, leadership coach Cynthia Mills of The Leaders’ Haven reminds us that ‘leadership is leadership.’ Starting from that premise, Cynthia reminds viewers of some core leadership characteristics to keep in mind during a crisis. Leaders are dealing with an increase in the frequency and magnitude of information when experiencing a crisis. Those leaders will be challenged to balance the human needs with the business needs. In the video, Cynthia shares how leaders can manage these competing priorities.

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