human factor

Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.


  • Tenant Experience The ‘Hidden’ Tenant Experience May 27, 2025 | By: CBRE Perimeter Summit Property Management Team When it comes to the tenant experience in a commercial building, most people focus on the obvious amenities and services that are on offer. However, there are many “hidden” elements that can make or break a tenant’ [...]
  • Safety & Security MAKING TENANTS SAFER – DEFEATING OFFICE CREEPERS July 15, 2024 | By: Joseph Murphy “Stepping cautiously out of the elevator the well-dressed man looks to his left seeing the secured glass entry doors to the office space, the receptionist is not present, but it will require an access card to enter the [...]
  • Risk Management The Human Factor and Disaster March 19, 2024 | By: Joseph Murphy Why do we expend resources on emergency preparedness each year? The single most important answer to this question is to mitigate and reduce risk for our buildings. This should be the goal of every manager, every day. Ris [...]